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| We have assessed the people management practices of over 300 large organizations and have survey scores on over five million employees. Organizations using our surveys can compare themselves to national norms, industry norms or leading company norms. In addition to statistical data, we maintain a qualitative database of best practices in over 100 people management areas. These leading-company practices are shared with any organization who completes our survey assessment process. |  |
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What is most unique about our survey work is that there is a proven correlation between the 80 "standard" practices we measure and company financial success. We have even shown that organizations that change their people management practices, for better or worse, have corresponding changes in financials. This financial link gets the attention of line managers and emphasizes to all the importance of effective people management. (Click here to view article.) Our surveys are quite broad, covering areas such as management style, culture, communications, training and development, selection, and reward and recognition systems. We add supplemental items on other topics of interest to you. To complete the picture in people management practices, we run employee focus groups and conduct a direct examination of people management programs and policies. Kravetz Associates uses a similar assessment process for evaluating and improving customer satisfaction. Here we will likely custom-develop many survey items for organizations in order to measure satisfaction with that organization's unique products and services. We offer all related survey services. These include data entry, scoring, breakout reports, and organizational development consulting work. Clients that we work with receive a detailed report analyzing their data. We tell them specifically where they do well in people management and where they need to improve. For improvement areas, clients receive a step-by-step plan for making changes, including best practices benchmarks. We tell you who the leaders are in the improvement area and what they do. We are the only firm to offer this. |
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